Schools send many routine messages: fees, attendance, circulars and events. A single verified channel parents already use keeps them informed and cuts phone calls to the office. This page shows how schools and preschools can set it up with InboxWA.
Common problems
Fee follow-up is awkward
Staff chase parents by phone.
Circulars are missed
Paper notes and apps are ignored.
Admissions enquiries pile up
Office staff answer the same questions repeatedly.
A sample WhatsApp flow
- Fee due dates are loaded and reminders go out before and after the due date, with a payment link.
- Attendance and event notices are sent to the verified parent number.
- Admission enquiries are answered by the AI agent using your fee and process information.
- Staff take over for visits and complex cases.
Templates you can start from
What to set up first
Keep one verified parent number per student and send fee reminders first.
What InboxWA covers, and what it does not
InboxWA gives you a shared team inbox, broadcasts, flows, an AI agent that answers from the information you give it, and integrations such as Shopify, Razorpay, Google Sheets and webhooks. It runs on the official WhatsApp Business API, so contacts must have opted in and messages that start a chat need approved templates. Meta's per-message fees are passed through with no markup. See the related solution, pricing and all industries.
Frequently asked questions
Can schools use the WhatsApp Business app instead?
The free app suits one phone and a few chats. Once several staff need to reply, or you want reminders and automation at volume, the Business API with a shared inbox is the better fit.
Do I need contacts' permission?
Yes. Message only people who opted in, and keep a record of when and how they agreed.
How much does it cost?
InboxWA plans start at Rs 999 per month, plus Meta's per-message fees at cost. See the pricing page for current plans.
Try it on your own account
Plans from ₹999/month, zero markup on Meta's message fees. 7-day free trial, no card required.