Event businesses sell on trust and response time. Clients ask for dates, packages and samples, often late in the evening, and book whoever answers clearly. This page shows how wedding photographers, event planners and decorators can set it up with InboxWA.
Common problems
Enquiries arrive after hours
Evening and weekend messages wait until the next day.
Package questions repeat
Pricing and availability are explained many times.
Payments are staged
Advance and balance payments need reminders.
A sample WhatsApp flow
- An enquiry arrives and the AI agent asks event type, date, city and guest count.
- Your team sends a package and sample link from the shared inbox.
- The advance is requested with a payment link and a receipt is sent.
- Reminders go out for the balance payment and the event day.
Templates you can start from
What to set up first
Set up the date and city questions first; they decide whether you can even take the booking.
What InboxWA covers, and what it does not
InboxWA gives you a shared team inbox, broadcasts, flows, an AI agent that answers from the information you give it, and integrations such as Shopify, Razorpay, Google Sheets and webhooks. It runs on the official WhatsApp Business API, so contacts must have opted in and messages that start a chat need approved templates. Meta's per-message fees are passed through with no markup. See the related solution, pricing and all industries.
Frequently asked questions
Can photographers and event planners use the WhatsApp Business app instead?
The free app suits one phone and a few chats. Once several staff need to reply, or you want reminders and automation at volume, the Business API with a shared inbox is the better fit.
Do I need contacts' permission?
Yes. Message only people who opted in, and keep a record of when and how they agreed.
How much does it cost?
InboxWA plans start at Rs 999 per month, plus Meta's per-message fees at cost. See the pricing page for current plans.
Try it on your own account
Plans from ₹999/month, zero markup on Meta's message fees. 7-day free trial, no card required.