Electronics buyers compare prices and ask about availability, EMI and warranty. Quick answers and clear next steps win the sale. This page shows how electronics and appliance retailers can set it up with InboxWA.
Common problems
Price and stock questions
Customers ask the same things across many chats.
EMI queries
Buyers need clear options before they decide.
Warranty and service follow-up
After-sales is handled ad hoc.
A sample WhatsApp flow
- A customer asks about a product and the AI agent shares details you have approved.
- A salesperson takes over for price negotiation and payment.
- Order and delivery updates go out automatically.
- Warranty and service reminders follow.
Templates you can start from
What to set up first
Keep prices out of the AI agent unless they come from a source you update.
What InboxWA covers, and what it does not
InboxWA gives you a shared team inbox, broadcasts, flows, an AI agent that answers from the information you give it, and integrations such as Shopify, Razorpay, Google Sheets and webhooks. It runs on the official WhatsApp Business API, so contacts must have opted in and messages that start a chat need approved templates. Meta's per-message fees are passed through with no markup. See the related solution, pricing and all industries.
Frequently asked questions
Can electronics retailers use the WhatsApp Business app instead?
The free app suits one phone and a few chats. Once several staff need to reply, or you want reminders and automation at volume, the Business API with a shared inbox is the better fit.
Do I need contacts' permission?
Yes. Message only people who opted in, and keep a record of when and how they agreed.
How much does it cost?
InboxWA plans start at Rs 999 per month, plus Meta's per-message fees at cost. See the pricing page for current plans.
Try it on your own account
Plans from ₹999/month, zero markup on Meta's message fees. 7-day free trial, no card required.