This page gives you ready-to-submit WhatsApp templates for a delivery otp, written for Indian customers in English and Hinglish. It suits logistics, food delivery and e-commerce. Copy the text, set the variables to match your data, and submit it for approval.
Delivery OTP templates to copy
Version 1: English
{{1}} is your delivery code for order {{2}}. Share it only with the delivery partner.
Variables: {{1}} code, {{2}} order id
Version 2: Hinglish
{{1}} aapka delivery code hai (order {{2}}). Ye sirf delivery partner ko batayein.
Variables: same variables
Which Meta category is this?
Authentication. This is an authentication message: a one-time code. Meta uses a fixed format for these, so do not add extra text. Rates are set by Meta and change, so check the current India rate card; see our WhatsApp API pricing guide. InboxWA adds no markup to Meta's message fees.
When to send
Send when the rider is near, never earlier.
A mistake to avoid
Using an authentication template with extra text. Keep the format Meta requires for one-time codes.
How to send it with InboxWA
- Create the template and submit it for Meta approval.
- Build the trigger in a flow, or upload a CSV for a one-time send. See how this works in InboxWA.
- Send only to contacts who opted in, and handle replies in the shared inbox.
More: all business message templates · template approval rules · template library.
Frequently asked questions
Do I need Meta approval for a delivery otp template?
Yes, for any message you start outside the 24-hour customer service window. Submit the template, wait for approval, then send it. Inside the window you can reply freely.
Can I change the wording after it is approved?
A small edit usually means submitting a new template version. Keep the approved text stable and put the parts that change into variables.
Can I send this in Hindi or another language?
Yes. Create a separate template per language and send each to the contacts who prefer it.
Try it on your own account
Plans from ₹999/month, zero markup on Meta's message fees. 7-day free trial, no card required.