What does the flow do?
- Start on a keyword, any incoming message, a new contact, or a signed webhook from a form or ad lead.
- Converse with the AI Agent step, which replies in your brand's tone for a set number of turns and hands over when it cannot answer.
- Extract the answers with the AI Extract step into fields such as budget, location, timeline and product interest, and classify intent with AI Classify.
- Create the lead with the Create Lead step so it lands in the pipeline (Hot, Warm or Cold) with the captured fields.
- Route it: assign to an agent or team, or use Human Handoff when the buyer asks for a person or intent is high.
- Record it in a Google Sheet or push it onward with an HTTP request or the HubSpot contact push.
How do you keep the AI from making things up?
Qualification is a place where a wrong answer costs a sale, so the design matters more than the model:
- Prices and facts come from your data, not from the model's memory. On Growth the AI is grounded on your own catalog and FAQs; deterministic lookups handle numbers. Read why we do not let the AI guess prices.
- It hands over when unsure instead of guessing.
- Test before going live. We evaluate agents against a fixed set of adversarial and hallucination cases; the 50-case evaluation framework is free to download.
You can try the same engine without signing up on the live demo, in English or Hinglish.
Where is this used?
Real estate (budget, location, timeline), coaching institutes (course and batch), education, and any business with enquiry-led sales.
What are the limits?
- The AI qualifies and routes. A person still closes the sale.
- Answer quality depends on the data you provide. A thin FAQ gives thin answers.
- AI calls are metered by plan: see the pricing page for what each plan includes.
- This page describes what the integration does today, including its limits. If you need something it does not do, our custom integration service scopes it as a project.
Frequently asked questions
Can an AI qualify leads on WhatsApp?
Yes. An InboxWA flow can run an AI agent that asks qualifying questions in English or Hinglish, extract budget, timeline and interest into fields, create the lead in your pipeline and hand serious buyers to a person.
How does the bot avoid wrong prices?
Prices and facts come from your own data through grounded retrieval and deterministic lookups, not from the model's memory, and the agent hands over to a person when it is unsure.
Where do qualified leads go?
Into the lead pipeline with their captured fields, assigned to an agent or team. You can also write them to a Google Sheet, push them with an HTTP request or send contacts to HubSpot.
Can I try it before buying?
Yes. The live demo runs the same WhatsApp AI engine in your browser with no signup, and the plans include a 7-day free trial with no card required.
Try it on your own account
Plans from ₹999/month, zero markup on Meta's message fees. 7-day free trial, no card required.