# Open log for a chat

`GET /api/reporting/v1/conversations/{phone}/views`  (operationId: `listViews`, group: Reporting)

Every recorded open of this chat, newest first: who opened it, when, and how many unread customer messages that open cleared. Repeated opens by the same member within a minute count once.

Part of the full API, which is included in the Scale plan. Any one of these scopes is enough: `inbox`, `team_management`, `analytics`, `inbox:read`, `team_management:read`, `analytics:read`. Team accountability data: who opened, who replied, how fast.

**Parameters**

| Name | In | Type | Required | Description |
| --- | --- | --- | --- | --- |
| `phone` | path | string | yes | Contact phone number with the country code, digits only. A leading + is accepted. A 10-digit number with no country code is treated as Indian (91 is added). |
| `limit` | query | integer | no | Page size, 1 to 200. Default 100. Default 100. |
| `cursor` | query | string | no | The next_cursor from the previous page. Treat it as opaque. |

**Response 200**: OK (schema `Views`)

| Field | Type | Description |
| --- | --- | --- |
| `phone` | string |  |
| `data` | array of object |  |
| `data[][].user` | object, nullable |  |
| `data[][].opened_at` | string (date-time) |  |
| `data[][].marked_read` | integer | Unread customer messages this open cleared. |
| `next_cursor` | string, nullable |  |

Example:

```json
{
  "phone": "919876543210",
  "data": [
    {
      "user": {
        "user_id": 52,
        "name": "Vikram"
      },
      "opened_at": "2026-10-02T09:08:11.000Z",
      "marked_read": 1
    },
    {
      "user": {
        "user_id": 41,
        "name": "Anita"
      },
      "opened_at": "2026-10-02T09:04:30.000Z",
      "marked_read": 2
    }
  ],
  "next_cursor": null
}
```

Part of the InboxWA API reference: https://inboxwa.online/docs/api . Full reference as one document: https://inboxwa.online/docs/api.md . OpenAPI: https://inboxwa.online/openapi.json