# Hand-off queue `GET /api/team/v2/handoff` (operationId: `handoffQueue`, group: Team) Chats waiting for a person. Claim, release and transfer are POST /api/team/v2/handoff/{phone}/claim, /release and /transfer. Part of the full API, which is included in the Scale plan. Any one of these scopes is enough: `inbox`, `team_management`, `inbox:read`, `team_management:read`. **Response 200**: The queue. Example: ```json { "queue": [] } ``` Part of the InboxWA API reference: https://inboxwa.online/docs/api . Full reference as one document: https://inboxwa.online/docs/api.md . OpenAPI: https://inboxwa.online/openapi.json